Frequently Asked Questions
- What are the coasters made of?
- Topograffs are 3D-printed out of PLA with real topographic contour lines, a tempered glass top, and a custom-engraved cork bottom.
- How big are they?
- 105mm diameter × 20mm tall — they fit standard mugs, pint glasses, and wine glasses comfortably.
- How do I clean them?
- The tempered glass top wipes clean with a damp cloth. Avoid submerging the coaster and cork in water — the cork bottom and 3D-printed body are not waterproof.
- Can I choose any location?
- Yes! Our builder uses real elevation data that covers most of the world. Mountains, coastlines, canyons, cities — if it has terrain, it works. Very flat areas may not show much detail.
- How long does shipping take?
- Each set is made to order. Production takes 3–5 business days, then shipping within the US is typically 3–5 days. International shipping is available and usually takes 7–14 days.
- Do you ship internationally?
- Yes, we ship worldwide. International shipping costs vary by destination and are calculated at checkout on Etsy.
- Can I order just one coaster?
- We currently sell sets of 4. Each coaster in the set can feature a different location, so you can mix and match your favorite places.
- What if I need help designing my set?
- We're happy to help! Send us an email at [email protected] with the locations you have in mind and we'll put together a preview for you.
- Can I return or exchange my set?
- Since each set is custom-made, we can't accept returns for buyer's remorse. However, if your order arrives damaged or defective, we'll replace it — just reach out within 14 days of delivery.
Still have questions? Get in touch — we're happy to help.